Solution Set
Capstone Strategy Group will leverage its BTI methodology, IT capabilities, project management skills, industry knowledge, and offshore/nearshore software development and support resources to help government organizations achieve these belt tightening goals:
- Eliminate silos and promote cross functional integration
- Establish data integration, integrity, and consistency
- Deliver best in class citizen and executive portals
- Create operational transparency and accountability
- Align IT resources and investments with business operations
- Do more with less money
- Raise IT business acumen
- Increase regulatory compliance
- Monitor system activity and security
- Position IT as an effective business partner
The benefits realized by governments agencies from these actions include:
- Controlling operating costs
- Attracting and growing citizen relationships
- Improved online presence & workforce mobility
- Using intelligence in products and services
- Business process improvement/improved efficiency
- Common, consistent user experiences
- Maintain data integrity and consistency
- Greater system reliability, performance, and throughput
- Avoid network security breaches and disruptions
- Revenue growth from new and existing sources
- Faster innovation and cycle times
eGovernment strategies and services:
- City portals
- System consolidation, integration and implementation
- Business intelligence, analytics and management dashboards
- Content management strategies and implementation
- Document management strategies and implementation
- Locator Services
- Address and mail management services
(address cleansing, move updates, pre-sort discounts) - National DMV integration
- GIS center of excellence
Our offering enables state and local governments to:
- Build a foundation for complete electronic Web enablement
- Drive cost savings through streamlined processes
- Empower citizens to conduct business with the city 24 x7, via simple, secure online access
- Maintain accurate, consistent, and traceable business transactions with the city
- Pro-actively notifying citizens of eligibility for cost reduction programs
- Enhance citizen’s “Quality of Life” by publishing information and alerts on contractor evaluations, local merchant specials, dining specials, etc.
Improve key services including:
- Utility billing collections
- Parking/moving violations tickets collections for out of towners
- Scofflaws from out of town
- Property tax collections
- Building violations identified and addressed
- Absentee owners reached